Common Questions
Product, Pricing, & Fit
How often do you release new arrivals?
We will release a handful of new styles every Monday and Wednesday so that you always have fresh merchandise to browse through. You can always find new arrivals for the week in the "new" menu item on the homepage.
Do you restock styles?
Great question! Unfortunately, it is rare that we are able to -- we place our orders with brands about 5-6 months before they are released on site, and most brands are unable to offer re-orders. With that in mind, because European sizing varies greatly brand-to-brand, we do recommend hitting the "notify me" button to receive back in stock alerts if a product is returned that you are interested in. If there is something you are dying to buy, please email meghan@beacolette.com and we'll do our best to source you your desired item!
Do you offer price matching?
Our goal is to offer the fairest pricing on the market. If you find the same product cheaper elsewhere, let us know and we'll match it. This applies only to full-priced goods and excludes seasonal sales by other retailers.
Do you offer any styling services?
Absolutely! Please email or text our founder, Meghan Guffey, at Meghan@beacolette.com or (314) 265-6316 about the occasion you're planning for, and she will get back to you within 24 hours.
Can I find out how a specific brand fits?
Yes! On each product detail page, we usually list how the brand runs as a whole, or how the specific style runs compared to general US sizing. That being said, there are always nuances, so if you have any questions on a specific brand or style, please email us at hello@beacolette.com. We always aim to get sizing right for you the first try!
How do I create an account?
All you have to do is navigate to the human icon on the right hand side of your browser and enter your email address. That is all we ask for! Everything on BC will remain simple and respectful of your time.
Stores & Events
Do you have a physical storefront?
We are online only and do not have plans to open a brick-and-mortar location. Please stay tuned for pop-up events in the future as an opportunity to see and feel our products!
Will there be any Bea Colette events?
Yes! Our goal is to host pop-up events in key markets on a consistent basis. The locations we select will be driven by customer data and feedback, so if you'd like to see a BC pop-up in your city, please let us know either via email hello@beacolette.com or Instagram DM (@shopbeacolette).
General
If I miss the shipping cut-off is there anyway to overnight an item?
Yes! We can't always guarantee we'll get you an item at your desired time if an order is placed after 2pm CT, but we will certainly do our best! Please email our founder Meghan at Meghan@beacolette.com for any urgent shipping needs. We would love to make it happen for you!
Do you ship internationally?
Not yet, but it is on our roadmap for 2024. In order to best support our future potential customers, we'd love to hear from you on where you'd like to see us ship! We will develop our international shipping rollout based on demand and feedback from you. Please don't hesitate to reach out and let us know!
Do you offer monogramming?
Yes, we do! Head to the Monogram Shop, select an item and add to cart.
Under the "Is it a gift?" prompt, enter the details of what you'd like monogrammed along with your contact info. Then check out as you normally would.
Within 48 hours, our team will reach out to you through your preferred contact method to confirm the monogram details.
Within 10 days, your order will be ready either for pickup/venmo (local only) or will be shipped out to you.
Upon completion of your order, our team will send a Venmo request for the monogramming service, ranging from $15-20 depending on the chosen style.
Please note that all monogrammable purchases are final sale.
